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General Terms and Conditions (GTC)
§ 1 Terms of Agreement
For online merchandise purchases at Oldenburger-Reitmoden.de, on behalf of proprietor Jutta Zimmermann, we would wish to solely enforce the following terms and conditions that apply to the use of this website. Portions of these GTC may be changed or deleted at the discretion of O-R.de at any time. In the event that the GTC should change, the previous existing GTC at the time of order/purchase will apply, unless notified in written form. Any references in these GTC to “O-R.de”, “our”, “we” or “us” mean “oldenburger-reitmoden.de”.
§ 2 Contract Agreement/Privacy Policy
No purchase necessary. Product availability may vary. Merchandise displayed for purchase on the website may be changed at any time. All offers apply while supply lasts, unless noted otherwise. Discounts and special offers do not apply in the case of a misprint within the context of the website.
All orders are required to be in text format and may be submitted via written letter, fax, email or contact form. All purchases/orders are final. Upon submission, you agree and are obligated to complete any and all outstanding transactions. Any changes to an order only apply when stated in written notification from O-R.de. Upon receipt of a confirmation email or delivery of merchandise the transaction has been completed.
Any data or personal information submitted will be used for clearing and processing of your order. Personal data such as your name, address and telephone number will be transferred to an assigned mail-order establishment or carrier as necessary for delivery of your order. For payment and transaction process your information may also be released to our bank. Upon signing up for our newsletter, your email address will be saved for advertisement and marketing research purposes until you establish cancellation. Once a transaction has been fully completed and payment has been received, your personal information will be locked and stored for tax purposes. After taxes your information will be deleted.
§ 3 Delivery
Delivery occurs at your own cost and risk from Schwarme on to all inland and international destinations. Additional delivery costs including coverage are charged in reliance on weight, size and destination at the cost price of the particular parcel service. Additional packaging costs amount to € 2,50 per order. Shipping per C.O.D. service is possible inside Germany, but barred outside the country.
The consignment is usually delivered 48 hours after receipt of payment. The delivery of the merchandise at a date defined by the customer is possible. In that case you have to order three weeks before the desired date. Delivery on sun- and holidays is not possible.
Return consignments have to be stamped; otherwise they will not be accepted.
§ 4 Acceptance and Passage of Risk
The risk of accidental loss or accidental deterioration of the merchandise is transferred to the customer by receiving the merchandise. If the customer declares, without being authorized for this purpose, to refuse the merchandise, the risk is transferred to the customer at the moment of denial.
§ 5 Right of Revocation
Cancellation Policy You may revoke your declaration to conclude a sales contract within a period of one month in textual form without stating a reason or, if the merchandise arrives before the end of that period, by returning the goods. The term commences at the earliest upon receipt of this instruction in textual form, but not before receipt of the merchandise (in the case of recurring consignments of the same goods not before receipt of the first part delivery) as well not before accomplishment of our duty of notification according to §312c Abs. 2 BGB associated to §1 Abs. 1,2 and 4 BGB-Info V. For the ensuring of cancellation period it is sufficed to dispatch the revocation or the merchandise seasonable.
The revocation is to send to: Jutta Zimmermann Dienstleistungsbüro Kirchstraße 41 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fax: 00494258/692 Consequences of Revocation In the event of effective revocation, the services received by either party shall be returned, and any benefits that may have been accrued (e.g. interest) shall be released. Should you be partially or wholly unable to return the goods received from us – or only to do so in a deteriorated condition – you shall to this extent provide compensation accordingly. This does not apply if such deterioration is entirely attributable to their inspection – as it would have been possible for you in, for instance, a retail outlet. In case of deterioration in cause of intended use of the goods no compensation is required. Three parcels, capable of being shipped, are to send back on our risk. You shall bear the costs of the return if the commodities supplied correspond to those ordered and the price of the ordered commodities does not exceed an amount of € 40.00 or, if the price of the commodity is higher, if you have not yet paid the consideration or a contractually agreed instalment at the time of the revocation. Apart from this, returns shall be free of charge for you. Goods not suitable for parcel-post shipment shall be collected from you following receipt of the revocation. Obligations to refund payments must be met within 30 days. The deadline shall commence for you on the date you sent the notice of withdrawal and for us, following its receipt.
End of Cancellation Policy
The right of withdrawal does not exist when ordered goods were produced according to the special wishes of the customer. If goods are not send back within the legal admissible time, Oldenburger-Reitmoden.de does not pay for the reshipment and does not assume the liability for loss or damages.
§ 6 Payment, Maturity, Reservation of Ownership
The purchase price (EURO) is due at the latest when the customer receives the merchandise. Except when otherwise stipulated in writing, the customer can choose between following payment methods:
Advance Payment: The customer receives a bill after ordering that is to pay before delivery of the merchandise.
Direct Debit Payment: The Customer grants Oldenburger-Reitmoden.de a direct debit authority. After the dispatch of the goods the customers bank account is debited (Also available in EU countries with through the international standards for identifying bank accounts BIC and IBAN).
Credit Card Payment: Customers from foreign countries can pay with credit card (Visa, Euro- and Mastercard) by transferring us your complete credit card number and –validity.
Minimum order value is € 25.
When the customer does not pay the merchandise in the stipulated period, he/she will be in default. This event occurs with receiving a dunning letter if the payment has not taken place before then.
At this point in time we will charge you default interest. For consumers the legal interest rate is 5 percentages above the particular base interest rate, for commercial customers the legal interest rate is 8 percentages above the particular base interest rate.
§ 7 Rescission, Default in Acceptance
When the customer unjustifiably resigns a placed order or unjustifiably refuses to accept the delivery, Oldenburger-Reitsportmoden.de is, regardless of the option to prove a higher detriment, able to claim 15 % of the selling price due to the costs of processing the order and for lost profit. Though the customer is allowed to prove, that O-R.de did not sustain any detriment or that it was less than the flat rate.
§ 8 Warranty
The products delivered may differ from the images of the products, especially with regard to color and size. The delivered goods are regarded as according to contract if they are actually those shown on the images.
If the goods show defects, O-R.de can remedy them within a reasonable time or send a compensation delivery. If the remedy of defects is not possible after the second complaint or a compensation delivery is not send within four weeks after the complaint, the customer can cancel the purchase or demand a mitigation of the purchase price. Thereby O-R.de only pays for the first reshipment.
We guarantee that our products are free of defects for two years after delivery. For deliveries to businesses we guarantee it for one year. Exempt from the warranty are damages, which occur as a result of natural wear, inappropriate usage and lacking or wrong care.
Correction of faults outside our house is excluded.
If our vicarious agents or we should breach our obligations in a solely negligent manner, our liability would be limited to the predictable damage that is typical for this agreement. A right of withdrawal because of a violation of duty by O-R.de that is not covered by the warranty of quality exists only in case of the”Verschuldensfall”.
§ 9 Place of Fulfillment, Venue and Legal Order
For contracts with merchants, legal entities according to public law and special public funds the place of fulfillment for delivery and legal order is Verden with the stipulation that we are also allowed to sue at a place local to the home or office of the customer. The laws of the Federal Republic of Germany apply. The United Nations Convention on Contracts for the International Sale of Goods does not apply in relation between the customer and us.
§ 10 Salvatorius Clause
If one of the provisions set out in these GTC should be invalid any other provisions set out herein shall remain unaffected. |
